Quality Policy

Quality Policy

We believe in an efficient Quality Management System and we continue to provide brilliance through our exceptional and unmatchable services. We strive with consistency to improve our quality, dependability, customer service and interface.

We are committed to providing soaring quality of services and comply with all the safety, security and hygiene standards. We don’t believe that costlier service is better service but honesty, loyalty and dedication gives better service.

Our organisation and its products/services are assessed continuously in order to guarantee that our customer gets the best of hospitality with high quality personalised service and mandatory safety.

In order to reach our objectives, we strive to follow these principles :
•    To provide our guests with an exquisite and detailed service.
•    To make our guests’ expectations come true.
•    To offer a refuge and an oasis for the senses with everything that is beautiful and good.
•    To supply a space for rest, pleasure, art and creativity.
•    To showcase culinary delights for all the senses.
•    To make our Hotel Apartments our guests’ temporary home.
•    To create an environmentally-friendly space, respectful of local traditions.

We are flexible for our customers but rigid when it comes to Quality Management and believe in submission of highest quality of service and consistently strive for excellence. Our quality management team looks into revising and changing according to the changing needs of our customers. Our enthusiastic personnel are dedicated to maintain the innovativeness and uniqueness of our service. Our Quality Policy is not just restricted to our customers but goes the same for our employees also, whence we deem that a healthy work environment leads to healthier and efficient outputs. We provide regular and proper training of international standards to all our employees to make them capable enough to be able to deliver their best and go all-out for competence. Excellence is our endeavour, and the triggering effect behind it is the expectations of our numerous clients and customers which encourages us to consistently strive for improvement and innovative ideas though all levels of initiatives and teamwork.